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Wendie’s Weekly Diary - 15 March 2010 - Sales Skills

Good Sales Skills

Marks out of 10 for Rob Trainee at PC World: 11

Went shopping at the weekend, in preparation for a holiday I have just booked. Suncream? Shades? Sandals? No, what I wanted was ….a netbook.

It could be argued that I don’t need any more computers in my life but my iMac won’t fit in my suitcase (I’ve tried) and a girl needs to know what’s going on back home when she is away. Even if it is only for a week. Besides…they’re really dinky, they do them in all sorts of lovely colours these days and you can get cute little bags to put them in. I know. I am such a techie! more…

Wendie's Weekly Diary - 8 March 2010 - Staff Motivation

Staff Motivation

Thought for the week: Moods are contagious.

If you don’t believe me, try locking yourself in a room with a load of miserable people for a few hours. See if this prompts a burning desire to skip, whoop with joy and / or turn cartwheels.  I’m guessing…no.

If you’re a manager, staff motivation is not hard to achieve, but it starts with you – not them.

Some people radiate natural positive energy; just standing next to them makes you feel warm and sunny. Others seem to exist solely to drain the life out of you (you know who they are). more…

I’m Not Crazy… I’m Just Not You

Many organisational conflicts arise from personality clashes. In fact, one of the most common reasons that people give for leaving the company they are working for is that they don’t like their boss or their colleagues.

If you feel more like a referee than a manager most days, the chances are that your team has not yet found a way to pool their resources and use their differences to best effect.

Myers Briggs Personality Type
is a popular psychological profiling tool that can be used to help people understand how they impact on each other. It explores how different people are energised, how they take in information, make decisions and organise their lives. For example: more…

Myers Briggs - Thinking & Feeling, Judging & Perceiving

This podcast is the last in a series of 3 which explore the personality type theory of Myers Briggs.

This one looks at:

  • How people prefer to make decisions –Logic and objectivity or values and relationships?
  • How people live their lives – Planned and organised or spontaneous and adaptable?

It will give you some clues as to:

  • Why some people want to be recognised for their achievements while others need to be appreciated for their efforts.
  • Why some people love to start things off…while others love to finish them!

If you’d like to know more about your personality type or those of your team members, check out our Myers Briggs courses, run by qualified Myers Briggs practitioners. Special Offers apply.

Wendie’s Weekly Diary - 1 March 2010 – Effective Communication Skills

Effective Communication Skills

Last week, I did some training with a group of schoolteachers… on the terminology used in financial services.

As well as knowing your subject, good Communication Skills are paramount when you are training, developing or coaching others. There are many aspects to this, but here is one simple example.

When I asked which terminology they particularly wanted to discuss, a lady put up her hand and said that she couldn’t quite see how ‘Market Value Reductions’ worked. (There is something strangely satisfying about having teachers put up their hands to ask you a question….but I digress.) more…

Myers Briggs - Sensing & Intuition

This podcast is the second in a series of 3 which explore the personality type theory of Myers Briggs.

This one looks at how people prefer to take in information – high level or highly detailed?

It will give you some clues as to why some people see the wood first…while others see the trees.

If you’d like to know more about your personality type or those of your team members, check out our Myers Briggs courses, run by qualified Myers Briggs practitioners. Special Offers apply.

Wendie’s Weekly Diary - 22 Feb 2010 – Myers Briggs

Myers Briggs

Last week, I  was on urban safari. In the manner of David Attenborough, I have been observing the behaviours of a fledgling ENFP in its natural habitat as it prepares to migrate to sunnier climes for the summer.

Ok… so I’ve just been to stay with my little brother in London for a few days, before he goes off travelling, but it got me thinking…

ENFP is one of sixteen personality types used in the renowned Myers Briggs personality type model. All 16 personality types have their own unique preferences and blind-spots. This explains, to some extent, why we get on so well with some people, while others infuriate or baffle us. more…

Myers Briggs - Extraversion & Introversion

This podcast is the first in a series of 3 which explore the personality type theory of Myers Briggs.

This one looks at how people are energised – through internal or external stimuli.

It will give you some clues as to why some people dive in and act before they think things through while others think carefully before they act.

If you’d like to know more about your personality type or those of your team members, check out our Myers Briggs courses, run by qualified Myers Briggs practitioners. Special Offers apply.

Wendie’s Weekly Diary - 15 Feb 2010 – Conflict Management

Conflict Management

A friend returned to work after a week’s holiday on Monday, to find some of her staff staging a mini rebellion. They gave her a list of demands. I gave her some tips on conflict management.

“Give and take”, I said.

“But they’re the conflict. And I’m the management!”
, she wailed.

more…

Leadership Training Courses Don’t Work

You may think this is an odd claim, given that it is made by Think Training & Development Limited, a company that specialises in Leadership Training, but picture the scene…

Your company is not doing as well as it could. Your people need some direction; some motivation. And you’re the person to deliver it. If only you knew how.

You need some help, so you book yourself on to an expensive Leadership Training Course.
more…

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